I said why should I pay a CO-pay when this part has a lifetime warranty. She then said, you will have to talk with Chrysler and there was nothing she could do. I said it also covers a lot of other parts which I have a list of. She said that only covers the engine, transmission and driveline. I explained to the assistant that it is warranty, that my car has a lifetime powertrain warranty. Graven said it wasn't warranty work because part number doesn't come back as warranty. Graven Chrysler called the next morning, 10-11-11 7:53am my car was ready. I brought my car to graven Chrysler, 10-10-11 at approx. I called graven and set up appointment for warranty work. I received the document listing the parts covered for the lifetime warranty. My 2007 Chrysler 300c has a lifetime powertrain warranty. I contacted Chrysler who told me because my car was manufactured in may 2007 that there shouldn't have been any issue and therefore not covered under the recall. I got the issue fixed as well but had to pay.
Turns out there was a recall for some of the Chryslers built from June - September 2007 for the same issue and they were able to get a recall to have the issue fixed.
Graven chrysler dodge series#
After dropping off to the dealership, I researched to see if there were any issues with the Chrysler 300 2007 series car. He had to get under the car as well as go thru a panel beside the gears in order for the car to even move to be placed on the tow truck. Had to eventually call a tow truck who told me that wasn't his first Chrysler 300 he's had to tow for the same issue. Tried moving the steering wheel thinking it was making the gear stick but to no avail. Once I started my car and tried to move the gear to reverse to back out of a parking space and the gear would not move from park position.
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